Appraising performance and setting objectives.

A one-day workshop covering the following topic headings:

Introduction
Management by Objectives
The Problems with Performance Evaluation
Appraising Performance – the way forward
Summary and Review

How do we assess properly whether the individuals within our teams are performing to the level of competence which is expected? Is achievement of numerical targets enough? These days, almost certainly not.

We need to assess performance, not just production – even though that may well be an important element within their performance.

Do effective assessment mechanisms exist? Do we have the necessary assessment skills to carry out a truly meaningful evaluation?

This one day workshop looks at aspects of performance appraisal and assessment, enabling managers to be more effective in dealing objectively with each individual within their team.

Core techniques and business skills

A one-day workshop covering the following topic headings:

Introduction
Management Techniques – the key elements
The Skills of the Interviewer
Personal Development – being a Better You
Business Skills
Summary and Review

The occasional refresher is never a bad thing, and this one day workshop aims to provide managers with some breathing space to allow the consideration of some core business skills which may have slipped into disrepair.

A lot is packed into the day, with all elements being covered in an up-beat and positive way, involving all delegates in active participation.

A two-day workshop covering the following topic headings:

Introduction
The House Purchase Process
Mortgage Methods
Mortgage Details – interest rate options
Mortgage Details – repayment methods
Identifying Client Needs
The Mortgage Match

Also includes an examination, case studies and role-plays

This two day event is specially designed for those who may be joining a mortgage related industry for the first time, or maybe moving into a mortgage department from some other part of the corporation.

It covers all aspects of the house buying process and mortgage lending generally, providing a thorough grounding in the subject matter.

Learning is confirmed through the use of examination questions, case study work and the role-playing of typical mortgage enquiry interviews.

This is an ideal two day programme for anyone wanting to make their way in the specialist world of mortgage lending.